Audit log
Every action staff takes against customer accounts.
| When | Who | Action | Customer | Detail | IP |
|---|---|---|---|---|---|
| Today 11:42 am | morgan@enablrtherapy.com | Impersonation started | Cedar Park Orthodontics | Diagnosing PMS bridge 502 errors | 73.118.42.19 |
| Today 11:51 am | morgan@enablrtherapy.com | Impersonation ended | Cedar Park Orthodontics | Session ended (9m 12s) | 73.118.42.19 |
| Today 10:18 am | ravi@enablrtherapy.com | Customer view | Smile Grove Dental | Viewed call records (12) | 104.222.18.4 |
| Today 9:55 am | morgan@enablrtherapy.com | Ticket resolved | Riverside Pediatric Dental | Resolved T-1039 | 73.118.42.19 |
| Today 9:14 am | morgan@enablrtherapy.com | Impersonation started | Lakeview Family Dental | Reconnecting Dentrix bridge | 73.118.42.19 |
| Today 9:31 am | morgan@enablrtherapy.com | Impersonation ended | Lakeview Family Dental | Session ended (17m 04s) | 73.118.42.19 |
| Yesterday 4:02 pm | ravi@enablrtherapy.com | Plan change | Westlake Implant Center | Growth -> Scale (effective Jun 1) | 104.222.18.4 |
| Yesterday 2:48 pm | ravi@enablrtherapy.com | User invited | Westlake Implant Center | Invited liz@westlakeimplants.com (Admin) | 104.222.18.4 |
| Yesterday 1:11 pm | morgan@enablrtherapy.com | Data export | Hill Country Periodontics | Exported 30-day call recordings | 73.118.42.19 |
| Yesterday 11:30 am | morgan@enablrtherapy.com | Customer view | North Loop Smiles | Viewed billing history | 73.118.42.19 |
| 2 days ago | ravi@enablrtherapy.com | Settings update | Hill Country Periodontics | Updated brand voice pronunciation map | 104.222.18.4 |
| 2 days ago | morgan@enablrtherapy.com | Impersonation started | South Austin Endodontics | Triaging missed calls | 73.118.42.19 |