Dentrix import is dropping insurance carriers

T-1038 · Lakeview Family Dental · opened 2 days ago

OpenSeverity High

Conversation

Connor Pham·2 days ago

We finished onboarding but ~30% of insurance carriers are missing for our patient records.

Morgan (CliniVox)·Yesterday 10:00 am

Investigating — looks like the Dentrix bridge skipped carriers without an EDI ID. Patching the importer.

Morgan (CliniVox)·4 hr ago

Patch deploys this afternoon. Will re-run the import tonight.