Voicemail transcripts not landing in inbox

T-1041 · Smile Grove Dental · opened Yesterday 4:30 pm

PendingSeverity Med

Conversation

Alex De Souza·Yesterday 4:30 pm

We're seeing voicemails arrive in the dashboard but transcripts are blank for the last 12 hours.

Morgan (CliniVox)·Yesterday 5:01 pm

Confirmed on our side — transcription worker queue was backed up. Catching up now, should clear in ~30 min.

Alex De Souza·2 hr ago

Mostly cleared but a couple from this morning are still empty.